This qualification provides a pathway to work in various tourism divisions, including tour operators, inbound tour operators, tourist information centers, attractions, heritage sites, and small tourism businesses. It allows for multi-skilling and specialization in office-based roles or field-based roles where tourism products are delivered.

This qualification is designed for individuals who have well-developed retail travel or wholesale sales and operational skills. They have sound knowledge of industry operations and use discretion and judgment to arrange travel services. They work with some independence and limited supervision.

This qualification is for individuals who have well-developed event organization or operational skills. They use their knowledge to complete event-related work activities under the guidance of senior event staff. They work with some independence and follow established plans, policies, and procedures.