Diploma of Travel and Tourism Management

SIT50122

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Diploma

This diploma is for highly skilled senior managers in the travel and tourism industry. It combines a broad range of travel or tourism skills with managerial skills and industry knowledge to coordinate travel or tourism operations.

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Qualification Overview

Qualification Code:

SIT50122

Qualification Name:

Diploma of Travel and Tourism Management

AVAILABLE OPTIONS TO COMPLETE THIS COURSE?

Classroom – Study | Online | RPL | Credit Transfer

Offered By

This qualification is suitable for experienced administration directors or office managers in the travel and tourism industry. It is designed for individuals with management experience in areas such as workforce planning, human resource management, marketing, and market analysis.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why study the SIT50122 Diploma of Travel and Tourism Management?

This program is designed to provide you with the practical skills and knowledge necessary to excel in the real world. Developed by industry specialists and endorsed by sector bodies, SIT50122 ensures that you receive high-quality training that meets industry benchmarks. By completing this program, you will acquire the essential skills needed to thrive in modest, medium, or large organizations across the travel and tourism sector. In today’s competitive job market, experience alone is no longer sufficient. Employers now seek evidence of professional proficiency through a current formal qualification. By obtaining the SIT50122 certificate, you will demonstrate your commitment to excellence and showcase your readiness to make an immediate impact
The Diploma of Travel and Tourism Management is focused on people who apply all around created occasions operational and organization information and abilities to occasion related occupation capacities. The certified individual will apply sound judgment and caution, working for the most part autonomously, under the direction of progressively senior faculty. Work exercises will normally be guided by techniques, approaches and plans. Because of the way that events are ordinarily various in nature, the capability gives a pathway to people to work inside a wide scope of ventures, including network, social, game, accommodation, or travel and the travel industry. Bosses run from show or occasion the board organizations to occasion scenes and organizations that mastermind their own events.
You should give a scope of proof to help your assessor to settle on a choice about your capability if you applying for RPL. The sorts of proof you might be approached to give can include: Proof of abroad capabilities.
  •  Transcripts or evaluations from related past capabilities.
  • Apprenticeship papers.
  • ID Resume Payslips/work contract/ABN if independently employed Letter of Employment Current business contracts Letters of reference.
  • Recordings or photographs of your work.
  • Statements/solicitations and stock requests Temperature sheets
  • Booking sheets/appointmemt setting sheets
  • Cleaning plans Kitchen station task list OHS necessities Approaches and methodology Nourishment administration wellbeing structures
  • Preparation sheets
  • Menus and plans etc asked or required by the RTO
 
If you want to STUDY then enrolment documentation checklist needs to be completed. Documents such as ID, Academic Documents, Resume or any other documents asked by the RTO/College must be submitted. You can submit directly or provide to STUDYIN to submit on your behalf to complete your enrolment if you decide to parsue.
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Sales Manager
  • Marketing Manager
  • Travel Agency Manager
  • Travel Management Professional

23 units must be completed:

  • 13 core units
  • 10 elective units, consisting of:
  • 6 units from Group A
  • 4 units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

Any combination of electives that meets the above rules can be selected for the award of the Diploma of Travel and Tourism Management. Electives may be packaged to provide a qualification with a specialisation, as outlined below.

Packaging for specialisation: 

For the award of the Diploma of Travel and Tourism Management (Holiday Parks and Resorts), the following packaging rules apply:

  • 13 core units
  • 10 elective units, consisting of:
  • 3 units from Group B, one of which must be SITTIND004 Source and use information on the holiday park and resort industry
  • 4 units from Group A, Group B or Group C
  • 3 units from the list below, or any current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with * have one or more prerequisites. Refer to individual units for details.

Core units

BSBTWK501

Lead diversity and inclusion

SIRXOSM007

Manage risk to organisational reputation in an online setting

SITTIND003

Source and use information on the tourism and travel industry

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN008

Interpret financial information

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

Elective units

Group A – Travel and Tourism

Tourism and Travel Coordination

SITTTOP008

Allocate tour or activity resources

SITTTVL001

Access and interpret product information

SITTTVL002

Provide advice on international destinations

SITTTVL003

Provide advice on Australian destinations

SITTTVL004

Sell travel products or services

SITTTVL005

Prepare customer quotations

SITTTVL006

Book tourism products and process documentation

SITTTVL007

Use a computerised reservations or operations system

SITTTVL008

Source airfares and issue tickets for domestic flights

SITTTVL009

Construct international airfares

SITTTVL010*

Construct advanced international airfares

SITTTVL011

Provide specialist advice on cruises

SITXCCS010

Provide visitor information

Tourism Delivery

SITTGDE016

Lead tour groups

SITTGDE017

Prepare and present tour commentaries or activities

SITTGDE018

Develop and maintain the general and regional knowledge required by guides

SITTGDE019

Research and share information on Australian Indigenous cultures

SITTGDE020

Prepare specialised interpretive content on flora, fauna and landscape

SITTGDE021

Prepare specialised interpretive content on marine environments

SITTGDE022

Prepare specialised interpretive content on cultural and heritage environments

SITTGDE023

Coordinate and operate tours

SITTTOP006

Load touring equipment and supplies

SITTTOP007*

Provide outdoor catering

SITTTOP009

Set up and operate a camp site

SITTTOP010

Operate tours in a remote area

SITXMPR011

Plan and implement sales activities

SITXMPR012

Coordinate marketing activities

TLIC0023

Operate four wheel drive vehicle

TLIC1051

Operate commercial vehicle

TLIC3042

Operate coach/bus

Planning and Product Development

SITTPPD012

Package tourism products

SITTPPD013

Develop interpretive activities

SITTPPD014

Coordinate and operate sustainable tourism activities

SITTPPD015

Develop in-house recreational activities

SITTPPD016

Research and analyse tourism data

Group B – Holiday Parks and Resorts

BSBOPS504

Manage business risk

SITTIND004

Source and use information on the holiday park and resort industry

SITXFIN011

Manage physical assets

SITXGLC002

Identify and manage legal risks and comply with law

SITXMGT006

Manage projects

SITXMPR011

Plan and implement sales activities

SITXMPR014

Develop and implement marketing strategies

Group C – General electives

Administration and Communication

BSBCMM411

Make presentations

BSBTWK503

Manage meetings

BSBWRT411

Write complex documents

SITXCOM009

Address protocol requirements

Computer Operations and ICT Management

BSBTEC301

Design and produce business documents

BSBTEC303

Create electronic presentations

BSBTEC402

Design and produce complex spreadsheets

BSBXCS402

Promote workplace cyber security awareness and best practices

BSBXCS405

Contribute to cyber security incident responses

Crisis Management

SITXCRI003

Respond to a customer in crisis

Customer Service

SIRXCEG008

Manage disrespectful, aggressive or abusive customers

SIRXCEG009*

Manage workplace responses to disrespectful aggressive or abusive customer behaviour

E-Business

SIRXOSM002

Maintain ethical and professional standards when using social media and online platforms

SIRXOSM003*

Use social media and online tools

SIRXOSM005

Develop a basic website for customer engagement

SIRXSTR001

Develop an ecommerce strategy

Environmental Sustainability

BSBSUS411

Implement and monitor environmentally sustainable work practices

Finance

BSBFIN401

Report on financial activity

SITXFIN007

Process financial transactions

First Aid

HLTAID011

Provide First Aid

HLTAID013

Provide First Aid in remote or isolated site

Governance and Legal Compliance

SITXGLC002

Identify and manage legal risks and comply with law

Human Resource Management

SITXHRM008

Roster staff

SITXHRM010

Recruit, select and induct staff

SITXHRM011

Manage volunteers

SITXHRM012

Monitor staff performance

Languages other than English

SITXLAN008

Conduct oral communication in a language other than English

SITXLAN009

Read and write information in a language other than English

Management and Leadership

BSBOPS504

Manage business risk

SITXMGT006

Manage projects

Marketing and Public Relations

BSBMKG431

Assess marketing opportunities

BSBMKG544

Plan and monitor direct marketing activities

BSBMKG552

Design and develop marketing communication plans

SITXMPR009

Coordinate production of brochures and marketing materials

SITXMPR010

Create a promotional display or stand

SITXMPR011

Plan and implement sales activities

SITXMPR012

Coordinate marketing activities

SITXMPR013

Participate in cooperative online marketing initiatives

SITXMPR014

Develop and implement marketing strategies

SITXMPR015

Obtain and manage sponsorship

SITXMPR016

Prepare and present proposals

Work Health and Safety

SITXWHS006

Identify hazards, assess and control safety risks

SIT50122 - Diploma of Travel and Tourism Management (Release 2)

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