Certificate II in Hospitality

SIT20322

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Certificate II

This qualification provides fundamental skills and knowledge for operational staff in hospitality establishments. It serves as a pathway to work in restaurants, hotels, motels, catering operations, cafes, and more.

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Qualification Overview

Qualification Code:

SIT20322

Qualification Name:

Certificate II in Hospitality

AVAILABLE OPTIONS TO COMPLETE THIS COURSE?

Classroom – Study | Online | RPL | Credit Transfer

Offered By

This qualification gives fundamental aptitudes and knowledge to students to work as operational staff in cordiality foundations. This capability gives pathways to work in different neighborliness settings, for example, eateries, inns, motels, cooking tasks, bistros, and cafés.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade. Book an online appointment to discuss further.

Why Study the SIT20322 Certificate II in Hospitality?

The SIT20322 Certificate II in Hospitality program is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely. This SIT20322 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across hospitality industry. Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.

Get your skills recognised

This qualification mirrors the aptitudes and information expected of people who utilize a characterized and restricted scope of friendliness operational abilities. They are engaged with for the most part normal and redundant assignments utilizing pragmatic abilities and fundamental industry information. They work under direct supervision. This capability is reasonable for VET in Schools (VETiS) conveyance and for an Australian Apprenticeship pathway.

What evidence you need ?

You should give a scope of proof to help your assessor to settle on a choice about your capability if you applying for RPL. The sorts of proof you might be approached to give can include: Proof of abroad capabilities.

Transcripts or evaluations from related past capabilities.
Apprenticeship papers.
ID Resume Payslips/work contract/ABN if independently employed Letter of Employment Current business contracts Letters of reference.
Recordings or photographs of your work.
Statements/solicitations and stock requests Temperature sheets
Booking sheets/appointmemt setting sheets
Cleaning plans Kitchen station task list OHS necessities Approaches and methodology Nourishment administration wellbeing structures
Preparation sheets
Menus and plans etc asked or required by the RTO

If you want to STUDY then enrolment documentation checklist needs to be completed. Documents such as ID, Academic Documents, Resume or any other documents asked by the RTO/College must be submitted. You can submit directly or provide to STUDYIN to submit on your behalf to complete your enrolment if you decide to parsue.

What are the Potential Job Opportunities?

For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.

Bar attendant
Container shop attendant
Bistro orderly
Cooking associate
Nourishment and drink attendant
Front office aide
Gaming orderly
Doorman
Room attendant

Packaging Rules

12 units must be completed:

6 core units
6 elective units, consisting of:

1 unit from Group A
3 units from Group B
2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units
BSBWOR203	Work effectively with others
SITHIND002	Source and use information on the hospitality industry
SITHIND003	Use hospitality skills effectively
SITXCCS003	Interact with customers
SITXCOM002	Show social and cultural sensitivity
SITXWHS001	Participate in safe work practices
Elective units
Group A
SITHIND001	Use hygienic practices for hospitality service
SITXFSA001	Use hygienic practices for food safety
Group B
Accommodation Services – Housekeeping and Porting
CPPCLO2001A	Maintain hard floor surfaces
CPPCLO2004A	Maintain carpeted floors
CPPCLO2009A	Clean glass surfaces
CPPCLO2010A	Clean ceiling surfaces and fittings
CPPCLO2017A	Clean wet areas
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2035A	Maintain cleaning storage areas
SITHACS001	Clean premises and equipment
SITHACS002	Provide housekeeping services to guests
SITHACS003	Prepare rooms for guests
SITHACS004	Launder linen and guest clothes
SITHACS005	Provide porter services
Administration
TLIE1005	Carry out basic workplace calculations
Client and Customer Service, and Sales
SIRXSLS001	Sell to the retail customer
SITXCCS002	Provide visitor information
Communication and Teamwork
BSBCMM201	Communicate in the workplace
SITXCOM001	Source and present information
Commercial Cookery and Catering, and Kitchen Operations
SITHCCC002	Prepare and present simple dishes
SITHCCC003	Prepare and present sandwiches
SITHCCC004	Package prepared foodstuffs
SITHCCC006	Prepare appetisers and salads
SITHKOP001	Clean kitchen premises and equipment
Computer Operations and ICT Management
BSBITU201	Produce simple word processed documents
BSBITU202	Create and use spreadsheets
Environmental Sustainability
BSBSUS201	Participate in environmentally sustainable work practices
Finance
BSBFIA301	Maintain financial records
SITXFIN001	Process financial transactions
First Aid
HLTAID003	Provide first aid
Food and Beverage
SITHFAB001	Clean and tidy bar areas
SITHFAB002	Provide responsible service of alcohol
SITHFAB003	Operate a bar
SITHFAB004	Prepare and serve non-alcoholic beverages
SITHFAB005	Prepare and serve espresso coffee
SITHFAB006	Provide room service
SITHFAB007	Serve food and beverage
Food Safety
SITXFSA001	Use hygienic practices for food safety
SITXFSA002	Participate in safe food handling practices
SITXFSA003	Transport and store food
Gaming
SITHGAM001	Provide responsible gambling services
SITHGAM002	Attend gaming machines
SITHGAM003	Operate a TAB outlet
SITHGAM004	Conduct Keno games
Inventory
SITXINV001	Receive and store stock
SITXINV002	Maintain the quality of perishable items
Languages other than English
SITXLAN001	Conduct basic oral communication in a language other than English
SITXLAN002	Conduct routine oral communication in a language other than English
Working in Industry
SITHIND001	Use hygienic practices for hospitality service

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