Certificate II in Security Operations (Release 2)



Certificate II

This qualification prepares students to work as operational staff in hospitality establishments such as restaurants, hotels, motels, cafes, and catering operations. It equips them with essential skills in maintaining security and safety, including patrolling, access screening, and monitoring behaviors

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Qualification Overview

Qualification Code:


Qualification Name:

Certificate II in Security Operations (Release 2)


Classroom – Study | Online | RPL | Credit Transfer

Offered By

This qualification demonstrates the security officer’s role, in charge of maintaining security and safety by patrolling, guarding or protecting home while unarmed, and screening access, monitoring behaviors and taking away individuals from premises.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why study the CPP20218 Certificate II in Security Operations?

This program ensures that you develop highly sought-after skills that can be immediately applied in various contexts, fostering a diverse and adaptable mindset. Developed by industry specialists and endorsed by sector bodies, the CPP20218 program guarantees that you acquire practical knowledge to confidently ‘hit the ground running’ in organizations of all sizes within the security industry. In today’s competitive job market, experience alone is no longer sufficient. Potential employers are actively seeking evidence of professional proficiency through current formal qualifications. By enrolling in the CPP20218 Certificate II in Security Operations, you gain the assurance of possessing the practical knowledge and skills demanded by the industry. This qualification will open doors to exciting opportunities in modest, medium, and large organizations across the industry. Don’t miss out on the chance to enhance your career prospects and make a lasting impact.
CPP20218 Certificate II in Security Operations is the minimum required to successfully get a merged entry-level licencing for crowd control and security guard. At the same time, this is the required program to upgrade your present level of training to the new CPP Property Services Training Package. The qualification is founded on a nationally training package and is designed to provide qualifications to fulfil the occupation demands of the security officer.
You should give a scope of proof to help your assessor to settle on a choice about your skill. The kinds of proof you might be approached to give can include:
  • ID
  • Resume
  • Payslips/work contract/ABN if independently employed
  • Letter of Employment
  • Current work contracts
  • Letters of reference
  • Proof of abroad capabilities.
  • Transcripts or appraisals from related past capabilities.
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Security officer
  • Unarmed guard
  • Crowd controller

To achieve this qualification, competency must be demonstrated in:

  • 14 units of competency:
  • 14 core units of competency.

Core units


Apply effective communication skills to maintain security


Apply legal and procedural requirements to work effectively within a security team


Apply WHS, emergency response and evacuation procedures to maintain security


Apply risk assessment to select and carry out response to security risk situations


Provide quality services to a range of security clients


Protect self and others using basic defensive techniques


Patrol premises to monitor property and maintain security


Screen people, personal effects and items to maintain security


Monitor and control access and exit of persons and vehicles from premises


Monitor and control individual and crowd behaviour to maintain security


Apply security procedures to manage intoxicated persons


Apply security procedures to remove persons from premises


Escort and protect persons and valuables


Provide first aid

Qualification Mapping Information

CPP Property Service Training Package

CPP07 Property Service Training Package


Equivalency Statement

CPP20218 Certificate II in Security Operations

CPP20212 Certificate II in Security Operations

Supersedes and replaces CPP20212 Certificate II in Security Operations


CPP20218 Certificate II in Security Operations

CPP10107 Certificate I in Security Operations

Supersedes and is not equivalent to CPP10107 Certificate I in Security Operations


CPP20218 - Certificate II in Security Operations (Release 3)

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