• Resume
• ID
• Recordings or photographs of your work.
• Proof of abroad capabilities.
• Apprenticeship papers.
• Introduction/reports
• Payslips/work contracts/ABN if independently employed
• Spending limit and Financial archives
• WHS/OHS Policies and strategies
• Operational plans
• Letter of Employment
• Current business contracts
• Letters of reference
• Transcripts or appraisals from related past capabilities.
• Instructing and Training Documents
• Execution Reviews

• Administrator
• Project Officer
• Accounts Clerk
• Customer Service Advisor
• E-business Practitioner
• Legal Receptionist
• Medical Receptionist
• Office Administration Assistant
• Student Services Officer

Total number of units = 12

6 core units  plus

6 elective units,  of which:

• 2 elective units must be selected from Group A
• for the remaining 4 elective units:

• up to 4 units may be selected from Groups A – J
• if not listed, up to 2 units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Specialisations

This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

• For specialisation in Leadership , 4 elective units must be selected from Group B
• For specialisation in Business Administration , 4 elective units must be selected from Group C
• For specialisation in Business Operations , 4 elective units must be selected from Group D
• For specialisation in Sustainability , 4 elective units must be selected from Group E
• For specialisation in Big Data , 4 elective units must be selected from Group F
• For specialisation in Cyber Security , 4 elective units must be selected from Group G
• For specialisation in Financial Administration , 4 elective units must be selected from Group H
• For specialisation in Records and Information Management , 4 elective units must be selected from Group I
• For specialisation in Procurement , 4 elective units must be selected from Group J.

The achievement of a specialisation will be identified on a testamur as follows:

• BSB40120 Certificate IV in Business (Leadership)
• BSB40120 Certificate IV in Business (Administration)
• BSB40120 Certificate IV in Business (Operations)
• BSB40120 Certificate IV in Business (Sustainability)
• BSB40120 Certificate IV in Business (Big Data)
• BSB40120 Certificate IV in Business (Cyber Security)
• BSB40120 Certificate IV in Business (Finance)
• BSB40120 Certificate IV in Business (Records and Information Management)
• BSB40120 Certificate IV in Business (Procurement).

Core units

BSBCRT411 Apply critical thinking to work practices

BSBTEC404 Use digital technologies to collaborate in a work environment

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWRT411 Write complex documents

BSBXCM401 Apply communication strategies in the workplace

Elective units

Group A – Self-development

BSBPEF401 Manage personal health and wellbeing

BSBPEF402 Develop personal work priorities

BSBPEF403 Lead personal development

BSBPEF502 Develop and use emotional intelligence

Group B – Leadership

BSBATSIM421 Support a positive and culturally appropriate workforce culture

BSBCMM411 Make presentations

BSBCMM412 Lead difficult conversations

BSBCRT412 Articulate, present and debate ideas

BSBCRT413 Collaborate in creative processes

BSBHRM413 Support the learning and development of teams and individuals

BSBLDR411 Demonstrate leadership in the workplace

BSBPEF501 Manage personal and professional development

BSBSTR401 Promote innovation in team environments

BSBXDB501 Support staff members with disability in the workplace

BSBXTW401 Lead and facilitate a team

Group C – Business Administration

BSBAUD412 Work within compliance frameworks

BSBHRM417 Support human resources functions and processes

BSBINS402 Coordinate workplace information systems

BSBOPS306 Record stakeholder interactions

BSBOPS401 Coordinate business resources

BSBOPS405 Organise business meetings

BSBPMG430 Undertake project work

BSBTEC401 Design and produce complex text documents

BSBTEC402 Design and produce complex spreadsheets

BSBTEC403 Apply digital solutions to work processes

Group D – Business Operations

BSBESB401 Research and develop business plans

BSBHRM415 Coordinate recruitment and onboarding

BSBINS401 Analyse and present research information

BSBMKG431 Assess marketing opportunities

BSBMKG433 Undertake marketing activities

BSBMKG434 Promote products and services

BSBOPS402 Coordinate business operational plans

BSBOPS403 Apply business risk management processes

BSBOPS404 Implement customer service strategies

BSBOPS406 Participate in organisational governance

BSBPRC402 Negotiate contracts

BSBSTR402 Implement continuous improvement

BSBSTR503 Develop organisational policy

BSBTEC405 Review and maintain organisation’s digital presence

SIRXMKT002 Use social media to engage customers

SIRXOSM005 Develop a basic website for customer engagement

SIRXSLS003 Achieve sales results

Group E – Sustainability

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS412 Develop and implement workplace sustainability plans

BSBSUS413 Evaluate and report on workplace sustainability

BSBSUS511 Develop workplace policies and procedures for sustainability

CPPCMN4009 Develop team understanding of and commitment to sustainability

MSS015025 Develop a business case for sustainability improvements

Group F – Big Data

BSBXBD401 Capture and store big data

BSBXBD402 Test big data samples

BSBXBD403 Analyse big data

BSBXBD404 Use big data for operational decision making

BSBXBD405 Develop procedures for managing big data

BSBXBD406 Present big data insights

BSBXBD407 Protect big data integrity

BSBXBD408 Implement and review procedures for managing big data

Group G – Cyber Security

BSBXCS401 Maintain security of digital devices

BSBXCS402 Promote workplace cyber security awareness and best practices

BSBXCS403 Contribute to cyber security threat assessments

BSBXCS404 Contribute to cyber security risk management

BSBXCS405 Contribute to cyber security incident responses

Group H – Financial Administration

BSBFIN301 Process financial transactions

BSBFIN302 Maintain financial records

BSBFIN401 Report on financial activity

BSBHRM416 Process payroll

BSBPRC406 Conduct e-procurement

FNSACC312 Administer subsidiary accounts and ledgers

FNSACC411 Process business tax requirements

FNSACC412 Prepare operational budgets

FNSTPB402 Establish and maintain payroll systems

Group I – Records and Information Management

BSBINS402 Coordinate workplace information systems

BSBINS408 Provide information from and about records

BSBINS409 Maintain and monitor digital information and records

BSBINS410 Implement records systems for small business

BSBINS502 Coordinate data management

BSBINS504 Maintain digital repositories

Group J – Procurement

BSBPMG427 Apply project procurement procedures

BSBPRC401 Plan procurement

BSBPRC402 Negotiate contracts

BSBPRC403 Conduct international procurement

BSBPRC406 Conduct e-procurement

PSPPCM006 Select providers and develop contracts

PSPPCM007 Manage contracts

PSPPCM011 Plan to manage a contract

PSPPCM018 Conduct demand and procurement spend analysis