Diploma of Retail Leadership




This diploma equips individuals with the necessary skills and knowledge to manage administrative and managerial duties in various retail environments, including small shops, departments within larger stores, or business-to-business outlets. You can achieve this certification in the retail industry with Study In for a great learning-based experience.

Get in touch with us

Interested in this qualification?

Get in touch with us

Interested in this qualification?

Check Your Eligibility

Check your eligibility with us today & enquire about the Qualifications that matches with your industry

Qualification Overview

Qualification Code:


Qualification Name:

Diploma of Retail Leadership


Classroom – Study | Online | RPL | Credit Transfer

Offered By

The SIR50116 – Diploma of Retail Leadership will furnish you with the crucial skills and knowledge you should be equipped in taking care of the administrative and administrative obligations in a little retail shop, a segment or department inside a bigger retail store, or an independent company to-business outlet.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why study the SIR50116 Diploma of Retail Leadership?

The SIR50116 – Diploma of Retail Leadership is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely. This SIR50116 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry. Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
The SIR50116 qualification gives the aptitudes and knowledge required by people who oversee everyday tasks and lead a dynamic team in an office or retail store to actualize hierarchical destinations and convey on set gauges. If you love to manage everything properly then this qualification is going to be a great career option for you.
You should give a scope of proof to help your assessor to settle on a choice about your capability if you applying for RPL. The sorts of proof you might be approached to give can include: Proof of abroad capabilities.
  •  Transcripts or evaluations from related past capabilities.
  • Apprenticeship papers.
  • ID Resume Payslips/work contract/ABN if independently employed Letter of Employment Current business contracts Letters of reference.
  • Recordings or photographs of your work.
  • Statements/solicitations and stock requests Temperature sheets
  • Booking sheets/appointmemt setting sheets
  • Cleaning plans Kitchen station task list OHS necessities Approaches and methodology Nourishment administration wellbeing structures
  • Preparation sheets
  • Menus and plans etc asked or required by the RTO
If you want to STUDY then enrolment documentation checklist needs to be completed. Documents such as ID, Academic Documents, Resume or any other documents asked by the RTO/College must be submitted. You can submit directly or provide to STUDYIN to submit on your behalf to complete your enrolment if you decide to parsue.
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Salon Manager
  • Team Leader
  • Freelance Consultant
10 units must be completed: 4 core units 6 elective units, consisting of: 3 units from the list below 3 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course. The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification. Note:  Unit marked with an asterisk * includes prerequisite unit SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Core units
SIRRSTR001 Undertake strategic planning in retail
SIRXCHA002 Lead the change process
SIRXMGT003 Provide leadership to others
SIRRRTF003 Drive retail profitability
Elective units
Communication and Teamwork
BSBLDR513 Communicate with influence
Customer Engagement
SIRXCEG007 Develop online customer service standards
SIRXCEG008 Manage disrespectful, aggressive or abusive customers
SIRXCEG009 * Manage workplace responses to disrespectful aggressive or abusive customer behaviour
SIRXECM003 Design an ecommerce site
Human Resource Management
BSBHRM506 Manage recruitment selection and induction processes
BSBHRM604 Manage employee relations
Management and Leadership
BSBLDR511 Develop and use emotional intelligence
BSBLDR502 Lead and manage effective workplace relationships
SIRXMGT004 Plan and manage retail projects
SIRXMGT005 Lead the development of business opportunities
SIRXMKT005 Develop a marketing strategy
SIRXMKT006 Develop a social media strategy
Merchandise Management
SIRRMRM001 Plan merchandise buying strategy
Online and Social Media
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
SIRXOSM006 Develop and manage social media and online strategies
SIRXOSM007 Manage risk to organisational reputation in an online setting
Risk Management and Security
SIRXRSK003 Manage risk in the retail environment
SIRXSLS004 Drive sales results
Training and Development
BSBLED501 Develop a workplace learning environment
SIRXTAD003 Coach others for success
Work Health and Safety
BSBWHS521 Ensure a safe workplace for a work area
Working in Industry
BSBWOR501 Manage personal work priorities and professional development

SIR50116 - Diploma of Retail Leadership (Release 5)

Other Programs


105+ reviews

Jhoniel Viloria
Jhoniel Viloria
One of the best agency when you want to study in Australia. Kirat and Mhaii helped a lot in our application.
Jomarie Marzan
Jomarie Marzan
Highly recommended! They are very kind and approachable whenever you have concerns about everything.
Jose Jovet Marzan
Jose Jovet Marzan
People here were kindly, very supportive, and efficiently processing requirements.
Randeep Singh
Randeep Singh
Great Knowledge, Great Staff, Very Good Experience
Ifeanyi Samuel
Ifeanyi Samuel
A friend recommended StudyIn for me and I got in contact with them. Good customer service and they always help you to achieve success. They are the best amongst others. I recommend them 100% . 5 Star
kapil Bagri
kapil Bagri
study IN pty ltd is one of the best best platform in melbourne to get recognised your qualification i will definite recommend these people and their service
Muna Baniya
Muna Baniya
Friendly and helpful staff. I would like to recommend everyone for RPL
Prakash Sathvara
Prakash Sathvara
Excellent place for complete your study and all of courses👍🏻
dennis mndambi
dennis mndambi
Great customer service experience.
Obi Okafor
Obi Okafor
It is a nice centre for studies with good customer care service and friendly staffs. They will give you the best advise and guide you to succeed in your career. Mahbub is a great person with outstanding customer care quality. He assisted me in making the best decision and directed me through the right pathway for my profession.


Check Your Eligibility Now

Qualifications Skills Review