Certificate III in Automotive Sales



Certificate III

This certificate trains new employees or recognizes and develops existing workers performing general sales and marketing functions in the automotive retail, service, or repair company. You can achieve this qualification with Study In for a great learning based experience

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Qualification Overview

Qualification Code:


Qualification Name:

Certificate III in Automotive Sales


Classroom – Study | Online | RPL | Credit Transfer

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The Certificate III in Automotive Sales trains new employees or recognises and develops present workers who are performing general sales as well as marketing functions in auto retail store, services or restoration company.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why Study the AUR31020 – Certificate III in Automotive Sales?

The AUR31020 – Certificate III in Automotive Sales is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely. This AUR31020 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry. Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
This qualification includes the skill sets and knowledge expected to services, detect and maintenance electric systems and elements in automobiles within the car electrical service and restoration sector.
You should give a scope of proof to help your assessor to settle on a choice about your capability if you applying for RPL. The sorts of proof you might be approached to give can include: Proof of abroad capabilities.
  •  Transcripts or evaluations from related past capabilities.
  • Apprenticeship papers.
  • ID Resume Payslips/work contract/ABN if independently employed Letter of Employment Current business contracts Letters of reference.
  • Recordings or photographs of your work.
  • Statements/solicitations and stock requests Temperature sheets
  • Booking sheets/appointmemt setting sheets
  • Cleaning plans Kitchen station task list OHS necessities Approaches and methodology Nourishment administration wellbeing structures
  • Preparation sheets
  • Menus and plans etc asked or required by the RTO
If you want to STUDY then enrolment documentation checklist needs to be completed. Documents such as ID, Academic Documents, Resume or any other documents asked by the RTO/College must be submitted. You can submit directly or provide to STUDYIN to submit on your behalf to complete your enrolment if you decide to parsue.
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Farm Machinery Salesperson
  • Office Administrator – Vehicle Service Centre
  • Parts Interpreter
  • Vehicle Salesperson (Cars)

Total number of units = 20

8 core units , plus

12 elective units , of which:

  • 6  units must be from one of the Specialist Elective Groups A or B below
  • of the remaining units required to make up the elective unit total:
  • up to 6  may be from the Specialist Elective Groups and/or the general elective units listed below
  • up to 4  may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course.

Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.

Core Units                                         
AURACA101 Respond to customer needs and enquiries in an automotive workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
AURAFA104 Resolve routine problems in an automotive workplace
AURASA102 Follow safe working practices in an automotive workplace
AURSAA001 Process customer complaints in an automotive workplace
AURSCA105 Sell automotive products and services
AURSCA106 Promote automotive products and services
AURSLA001 Comply with legal requirements when selling automotive products and services
Specialist Elective Units
Group A: Parts Interpreting
AURETR125 Test, charge and replace batteries and jump-start vehicles
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA102 Identify and match uncommon automotive parts
AURSCA101 Select and supply automotive parts and products
BSBPRO401 Develop product knowledge
BSBTEC201 Use business software applications
SIRRINV002 Control stock
TLIA2012 Pick and process orders
Group B: Vehicle, Farm Machinery and Motorcycles Sales
AURSCA007 Determine used motor vehicle stock requirements
AURSCA008 Wholesale used motor vehicle stock
AURSCA102 Present automotive products and services for sale
AURSCA103 Apply sales procedures in an automotive workplace
AURSCA109 Provide vehicle technology information
BSBSLS407 Identify and plan sales prospects
BSBSLS408 Present, secure and support sales solutions
General Elective Units
AURACA103 Build customer relations in an automotive workplace
AURAFA001 Use numbers in an automotive workplace
AURAFA002 Read and respond to automotive workplace information
AURAFA103 Communicate effectively in an automotive workplace
AURAMA003 Conduct information sessions in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURAMA102 Communicate business information in an automotive workplace
AURAQA001 Contribute to quality work outcomes in an automotive workplace
AURSCA007 Determine used motor vehicle stock requirements
AURSCA008 Wholesale used motor vehicle stock
AURSCA010 Appraise and purchase used motor vehicles for sale
AURSCA101 Select and supply automotive parts and products
AURSCA102 Present automotive products and services for sale
AURSCA104 Carry out cash and non-cash payment operations
AURSCA111 Conduct online transactions in an automotive workplace
AURSCP101 Provide information to customers on automotive refinishing products
BSBFIN401 Report on financial activity
BSBWHS332X Apply infection prevention and control procedures to own work activities
SIRRINV001 Receive and handle retail stock
SIRRMER003 Coordinate visual merchandising activities
SIRRRTF001 Balance and secure point-of-sale terminal
SIRXSLS002 Follow point-of-sale procedures
TAEDEL301 Provide work skill instruction
TLIA2012 Pick and process orders
TLIA2020 Replenish stock
AUR31020 - Certificate III in Automotive Sales (Release 1)

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