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SIT40416 Certificate IV in Hospitality

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Qualification Name: Certificate IV in Hospitality (Release 1)

Qualification Code: SIT40416

Other Mode: Classroom – Study | Online | RPL | Credit Transfer

Offered By: Affiliated Institutions

This qualification mirrors the role of exceptionally talented senior administrators who utilize a wide scope of hospitality skills joined with administrative aptitudes and sound knowledge on the industry to organize hospitality tasks. They work autonomously, have duty regarding others, and settle on a scope of operational business choices. You can achieve this qualification with the help of Study In Pty Ltd for an excellent experience.

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Why study the SIT40416 Certificate IV in Hospitality?

The SIT40416 Certificate IV in Hospitality program is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.

This SIT40416 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across hospitality industry.

Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.

  1. 1
    Get your skills recognised

    The Certificate IV in Hospitality capability is material to skilled service who apply a wide range of operational abilities in the accommodation service and deals. The individual will have a sound information on industry activities and will plan, screen and assess crafted by their colleagues. A free operator, they will get restricted contribution from others, and utilize their caution to discover answers for non-routine difficulties.

    The capability offers a pathway to people wishing to work in neighborliness associations, including coffeehouses, bistros, bars, clubs, lodgings, inns and café. Moreover, the capability empowers a person to expand on aptitudes for specialization in the neighborliness business, gaming, nourishment and refreshment and convenience administrations

  2. 2
    What evidence you need ?

    You should give a scope of proof to help your assessor to settle on a choice about your fitness. The sorts of proof you might be approached to give can include:

    • Current work contracts
    • Letters of reference.
    • Recordings or photographs of your work.
    • Proof of abroad capabilities.
    • ID
    • Resume
    • Payslips/work contract/ABN if independently employed
    • Letter of Employment
    • Transcripts or appraisals from related past capabilities.
    • Apprenticeship papers.
    • Temperature sheets
    • Programs
    • Cleaning plans
    • Statements/solicitations and stock requests
    • Kitchen station task list
    • OHS necessities
    • Approaches and methods
    • Nourishment administration wellbeing structures
    • Arrangement sheets
    • Plans/menus
  3. 3
    What are the Potential Job Opportunities?

    For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.

    • Bar Supervisor or Team Leader
    • Concierge
    • Duty Manager
    • Food and Beverage Supervisor or Team Leader
    • Forecast Analyst (Accomodation Services)
    • Front Office Supervisor or Team Leader
    • Housekeeping Supervisor or Team Leader
    • Gaming Supervisor or Team Leader
    • Reservation Analyst
    • Shift Manager
  4. 4
    Packaging Rules

    21 units must be completed:

    • 9 core units
    • 12 elective units, consisting of:
    • 1 unit from Group A
    • 7 units from Group B
    • 4 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

    The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

    Core units 

    BSBDIV501

    Manage diversity in the workplace

    SITHIND004

    Work effectively in hospitality service

    SITXCCS007

    Enhance customer service experiences

    SITXCOM005

    Manage conflict

    SITXFIN003

    Manage finances within a budget

    SITXHRM001

    Coach others in job skills

    SITXHRM003

    Lead and manage people

    SITXMGT001

    Monitor work operations

    SITXWHS003

    Implement and monitor work health and safety practices

    Elective units 

    Group A 

    SITHIND001

    Use hygienic practices for hospitality service

    SITXFSA001

    Use hygienic practices for food safety

    Group B 

    Accommodation Services – Front Office, Housekeeping and Porting 

    CPPCLO2001A

    Maintain hard floor surfaces

    CPPCLO2004A

    Maintain carpeted floors

    CPPCLO2009A

    Clean glass surfaces

    CPPCLO2010A

    Clean ceiling surfaces and fittings

    CPPCLO2017A

    Clean wet areas

    CPPCLO2019A

    Sort and remove waste and recyclable materials

    CPPCLO2035A

    Maintain cleaning storage areas

    CPPCLO3013A

    Clean window coverings

    CPPCLO3016A

    Wash furniture and fittings

    SITHACS001

    Clean premises and equipment

    SITHACS002

    Provide housekeeping services to guests

    SITHACS003

    Prepare rooms for guests

    SITHACS004

    Launder linen and guest clothes

    SITHACS005

    Provide porter services

    SITHACS006

    Provide valet services

    SITHACS007

    Conduct night audit

    SITHACS008

    Provide accommodation reception services

    SITTTSL002

    Access and interpret product information

    SITTTSL005

    Sell tourism products and services

    SITTTSL006

    Prepare quotations

    SITTTSL007

    Process reservations

    SITTTSL010

    Use a computerised reservations or operations system

    Client and Customer Service 

    SITXCCS002

    Provide visitor information

    SITXCCS004

    Provide lost and found services

    SITXCCS005

    Provide club reception services

    SITXCRI001

    Respond to a customer in crisis

    Communication and Teamwork 

    SITXCOM004

    Address protocol requirements

    Computer Operations and ICT Management 

    BSBITU301

    Create and use databases

    BSBITU306

    Design and produce business documents

    BSBITU402

    Develop and use complex spreadsheets

    E-Business 

    SITXEBS001

    Use social media in a business

    Environmental Sustainability 

    BSBSUS401

    Implement and monitor environmentally sustainable work practices

    Events 

    SITEEVT001

    Source and use information on the events industry

    SITEEVT002

    Process and monitor event registrations

    SITEEVT003

    Coordinate on-site event registrations

    SITEEVT004

    Provide event staging support

    SITEEVT005

    Plan in-house events or functions

    Finance 

    BSBFIA301

    Maintain financial records

    BSBFIA401

    Prepare financial reports

    SITXFIN002

    Interpret financial information

    First Aid 

    HLTAID003

    Provide first aid

    Food and Beverage 

    SITHFAB001

    Clean and tidy bar areas

    SITHFAB002

    Provide responsible service of alcohol

    SITHFAB003

    Operate a bar

    SITHFAB004

    Prepare and serve non-alcoholic beverages

    SITHFAB005

    Prepare and serve espresso coffee

    SITHFAB006

    Provide room service

    SITHFAB008

    Operate and monitor cellar systems

    SITHFAB009

    Conduct a product tasting for alcoholic beverages

    SITHFAB010

    Prepare and serve cocktails

    SITHFAB011

    Provide advice on beers, spirits and liqueurs

    SITHFAB012

    Provide advice on Australian wines

    SITHFAB013

    Provide advice on imported wines

    SITHFAB014

    Provide table service of food and beverage

    SITHFAB015

    Provide silver service

    SITHFAB016

    Provide advice on food

    SITHFAB017

    Provide advice on food and beverage matching

    SITHFAB018

    Provide gueridon service

    SITHFAB019

    Plan and monitor espresso coffee service

    Food Safety 

    SITXFSA001

    Use hygienic practices for food safety

    SITXFSA002

    Participate in safe food handling practices

    SITXFSA003

    Transport and store food

    Gaming 

    SITHGAM001

    Provide responsible gambling services

    SITHGAM002

    Attend gaming machines

    SITHGAM003

    Operate a TAB outlet

    SITHGAM004

    Conduct Keno games

    SITHGAM005

    Analyse and report on gaming machine data

    SITHGAM006

    Deal Baccarat games

    SITHGAM007

    Conduct Big Wheel games

    SITHGAM008

    Deal Blackjack games

    SITHGAM009

    Deal Poker games

    SITHGAM010

    Deal Pontoon games

    SITHGAM011

    Conduct Rapid Roulette games

    SITHGAM012

    Conduct Roulette games

    SITHGAM013

    Conduct Sic Bo games

    SITHGAM015

    Attend casino gaming machines

    SITHGAM016

    Deal Caribbean Stud games

    SITHGAM017

    Deal Casino War games

    SITHGAM018

    Deal Mississippi Stud games

    SITHGAM019

    Conduct Rapid Baccarat games

    SITHGAM020

    Conduct Rapid Big Wheel games

    SITHGAM021

    Deal Three Card Poker games

    Human Resource Management 

    SITXHRM002

    Roster staff

    Inventory 

    SITXINV002

    Maintain the quality of perishable items

    SITXINV003

    Purchase goods

    SITXINV004

    Control stock

    Kitchen Operations 

    SITHKOP006

    Plan catering for events or functions

    Languages other than English 

    SITXLAN003

    Conduct oral communication in a language other than English

    SITXLAN004

    Conduct complex oral communication in a language other than English

    SITXLAN005

    Read and write information in a language other than English

    Marketing and Public Relations 

    SITXMPR001

    Coordinate production of brochures and marketing materials

    SITXMPR002

    Create a promotional display or stand

    SITXMPR003

    Plan and implement sales activities

    SITXMPR004

    Coordinate marketing activities

    SITXMPR005

    Participate in cooperative online marketing initiatives

    Security 

    CPPSEC2012A

    Monitor and control individual and crowd behaviour

    CPPSEC3018A

    Provide for the safety of persons at risk

    Work Health and Safety 

    SITXWHS002

    Identify hazards, assess and control safety risks

    Working in Industry 

    SITHIND001

    Use hygienic practices for hospitality service

    SITHIND002

    Source and use information on the hospitality industry

    SITTIND001

    Source and use information on the tourism and travel industry

    Qualification Mapping Information

    SIT40313 Certificate IV in Hospitality

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