Certificate II in Tourism SIT20116 in Australia - Study in Pty Ltd

SIT20116 Certificate II in Tourism

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Qualification Name: Certificate II in Tourism (Release 2)

Qualification Code: SIT20116

Other Mode: Classroom – Study | Online | RPL | Credit Transfer

Offered By: Affiliated Institutions

This qualification mirrors the role of people who have a characterized and limited scope of the travel industry’s operational abilities and essential industry knowledge. They are associated with predominantly normal and redundant undertakings and work under direct management. This qualification gives a pathway to work in numerous travel industry and travel industry parts and for an assorted scope of managers including travel offices, travel wholesalers, travel administrators, attractions, social and legacy locales, and any little the travel industry business.

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Why study the SIT20116 Certificate II in Tourism?

The SIT20116 Certificate II in Tourism is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.

This SIT20116 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry.

Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.

  1. 1
    Get your skills recognised

    The Certificate II in Tourism gives the essential business information and operational aptitudes required for an individual performing monotonous, routine undertakings under direct supervision. The capability gives a pathway to people working in different travel and the travel industry segments for bosses going from visit wholesalers to travel organizations, visit administrators, social or legacy destinations, attractions and other little visit organizations.

  2. 2
    What evidence you need?

    You should give a scope of proof to help your assessor to settle on a choice about your fitness. The kinds of proof you might be approached to give can include:

    • Letter of Employment
    • Current business contracts
    • Recordings or photographs of your work.
    • Resume
    • ID
    • Payslips/work contracts/ABN if independently employed
    • Letter of Employment
    • Current business contracts
    • Recordings or photographs of your work.
    • Proof of abroad capabilities.
    • Transcripts or appraisals from related past capabilities.
    • Apprenticeship papers.
    • Spreadsheets
    • Checklist
    • OHS/WHS approaches and systems
    • Statements and solicitations
    • Nation data guides
  3. 3
    What are the Potential Job Opportunities?

    For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.

    • Tourist Information Officer
    • Customer Support Agent
    • Hotel Customer Coordinator
    • Reservations Representative
    • Travel Sales Consultant
    • Tour Guide
    • Office Administration Assistant
    • Museum Attendant
    • Restaurant, Cafe Or Bar Worker
    • Kitchen Supervisor
  4. 4
    Packaging Rules

    11 units must be completed:

    • 4 core units
    • 7 elective units, consisting of:
    • 3 units from the list below
    • 4 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

    The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

    Core units 

    SITTIND001

    Source and use information on the tourism and travel industry

    SITXCCS003

    Interact with customers

    SITXCOM002

    Show social and cultural sensitivity

    SITXWHS001

    Participate in safe work practices

    Elective units 

    Cleaning  

    SITHACS001

    Clean premises and equipment

    Client and Customer Service, and Sales 

    SIRXSLS001

    Sell to the retail customer

    SIRXPDK001

    Advise on products and services

    SITXCCS001

    Provide customer information and assistance

    SITXCCS002

    Provide visitor information

    Cultural Services 

    CUACNM201

    Monitor collections for changes in condition

    CUAEVP201

    Assist with the staging of public activities and events

    CUAIND202

    Develop and apply knowledge of information and cultural services organisations

    Communication and Teamwork 

    BSBCMM201

    Communicate in the workplace

    BSBWOR203

    Work effectively with others

    SITXCOM001

    Source and present information

    Computer Operations and ICT Management 

    BSBITU201

    Produce simple word processed documents

    BSBITU202

    Create and use spreadsheets

    Environmental Sustainability 

    BSBSUS201

    Participate in environmentally sustainable work practices

    Finance 

    SITXFIN001

    Process financial transactions

    First Aid 

    HLTAID003

    Provide first aid

    Food and Beverage, Food Safety 

    SITHFAB002

    Provide responsible service of alcohol

    SITHFAB004

    Prepare and serve non-alcoholic beverages

    SITHFAB005

    Prepare and serve espresso coffee

    SITXFSA001

    Use hygienic practices for food safety

    Inventory 

    SITXINV001

    Receive and store stock

    Languages other than English 

    SITXLAN001

    Conduct basic oral communication in a language other than English

    SITXLAN002

    Conduct routine oral communication in a language other than English

    Tourism Delivery 

    SITXCOM003

    Provide a briefing or scripted commentary

    SITTGDE001

    Interpret aspects of local Australian Indigenous culture

    SITTVAF001

    Load and unload a ride

    SITTVAF002

    Operate a ride location

    TLIC1051

    Operate commercial vehicle

    Tourism Sales and Operations 

    SITTTSL001

    Operate online information systems

    SITTTSL002

    Access and interpret product information

    SITTTSL009

    Process travel-related documentation

    Qualification Mapping Information

    SIT20112 Certificate II in Tourism

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