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SIT20116 Certificate II in Tourism
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For a free skill checkQualification Name: Certificate II in Tourism (Release 2)
Qualification Code: SIT20116
Other Mode: Classroom – Study | Online | RPL | Credit Transfer
Offered By: Affiliated Institutions
This qualification mirrors the role of people who have a characterized and limited scope of the travel industry’s operational abilities and essential industry knowledge. They are associated with predominantly normal and redundant undertakings and work under direct management. This qualification gives a pathway to work in numerous travel industry and travel industry parts and for an assorted scope of managers including travel offices, travel wholesalers, travel administrators, attractions, social and legacy locales, and any little the travel industry business.
How STUDYIN can help You?
STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade
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Why study the SIT20116 Certificate II in Tourism?
The SIT20116 Certificate II in Tourism is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.
This SIT20116 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry.
Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
- 1Get your skills recognised
The Certificate II in Tourism gives the essential business information and operational aptitudes required for an individual performing monotonous, routine undertakings under direct supervision. The capability gives a pathway to people working in different travel and the travel industry segments for bosses going from visit wholesalers to travel organizations, visit administrators, social or legacy destinations, attractions and other little visit organizations.
- 2What evidence you need?
You should give a scope of proof to help your assessor to settle on a choice about your fitness. The kinds of proof you might be approached to give can include:
- Letter of Employment
- Current business contracts
- Recordings or photographs of your work.
- Resume
- ID
- Payslips/work contracts/ABN if independently employed
- Letter of Employment
- Current business contracts
- Recordings or photographs of your work.
- Proof of abroad capabilities.
- Transcripts or appraisals from related past capabilities.
- Apprenticeship papers.
- Spreadsheets
- Checklist
- OHS/WHS approaches and systems
- Statements and solicitations
- Nation data guides
- 3What are the Potential Job Opportunities?
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
- Tourist Information Officer
- Customer Support Agent
- Hotel Customer Coordinator
- Reservations Representative
- Travel Sales Consultant
- Tour Guide
- Office Administration Assistant
- Museum Attendant
- Restaurant, Cafe Or Bar Worker
- Kitchen Supervisor
- 4Packaging Rules
11 units must be completed:
- 4 core units
- 7 elective units, consisting of:
- 3 units from the list below
- 4 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS003
Interact with customers
SITXCOM002
Show social and cultural sensitivity
SITXWHS001
Participate in safe work practices
Elective units
Cleaning
SITHACS001
Clean premises and equipment
Client and Customer Service, and Sales
SIRXSLS001
Sell to the retail customer
SIRXPDK001
Advise on products and services
SITXCCS001
Provide customer information and assistance
SITXCCS002
Provide visitor information
Cultural Services
CUACNM201
Monitor collections for changes in condition
CUAEVP201
Assist with the staging of public activities and events
CUAIND202
Develop and apply knowledge of information and cultural services organisations
Communication and Teamwork
BSBCMM201
Communicate in the workplace
BSBWOR203
Work effectively with others
SITXCOM001
Source and present information
Computer Operations and ICT Management
BSBITU201
Produce simple word processed documents
BSBITU202
Create and use spreadsheets
Environmental Sustainability
BSBSUS201
Participate in environmentally sustainable work practices
Finance
SITXFIN001
Process financial transactions
First Aid
HLTAID003
Provide first aid
Food and Beverage, Food Safety
SITHFAB002
Provide responsible service of alcohol
SITHFAB004
Prepare and serve non-alcoholic beverages
SITHFAB005
Prepare and serve espresso coffee
SITXFSA001
Use hygienic practices for food safety
Inventory
SITXINV001
Receive and store stock
Languages other than English
SITXLAN001
Conduct basic oral communication in a language other than English
SITXLAN002
Conduct routine oral communication in a language other than English
Tourism Delivery
SITXCOM003
Provide a briefing or scripted commentary
SITTGDE001
Interpret aspects of local Australian Indigenous culture
SITTVAF001
Load and unload a ride
SITTVAF002
Operate a ride location
TLIC1051
Operate commercial vehicle
Tourism Sales and Operations
SITTTSL001
Operate online information systems
SITTTSL002
Access and interpret product information
SITTTSL009
Process travel-related documentation
Qualification Mapping Information
