Certificate III in Retail SIR30216 in Australia - Study in Pty Ltd

SIR30216 Certificate III in Retail

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Qualification Name: Certificate III in Retail
(Release 3)

Qualification Code: SIR30216

Duration: If its RPL then 2-12 weeks

Other Mode: Online / Classroom / Workplace / Blended

Offered By: Affiliated Institutions

This qualification mirrors the role of people who have the essential obligation of engaging in the client, keeping up everyday store tasks, and conveying on hierarchical desires. They have sound knowledge of item and service contributions. These people have a scope of well-developed aptitudes where prudence and judgment are required. You can achieve this qualification with the help of Study In Pty Ltd for an excellent experience.

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STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade

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Why study the SIR30216 Certificate III in Retail?

The SIR30216 Certificate III in Retail is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.

This SIR30216 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry. 

Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.

  1. 1
    Get your Skills Recognised

    The Certificate III in Retail gives the aptitudes and information required by people answerable for client commitment, everyday store operational upkeep, and meeting authoritative desires. The certified individual will have sound information on the organization's administration and item contributions and will have very much evolved abilities where judgment and prudence are required.

    They work freely under limited supervision, and a few people at this level might be liable for the supervision of other colleagues. This capability opens up work openings in the scope of retail settings, including speedy help cafés, retail establishments, grocery stores, and claims to fame retailers. Explicit occupation jobs for qualified people incorporate shop partner, client care agent, bleeding-edge deals right hand, senior deals aide, retail boss, or group pioneer.

  2. 2
    What Evidence you Need ?

    You should give a scope of proof to help your assessor to settle on a choice about your ability. The kinds of proof you might be approached to give can include:

    • Letter of Employment
    • Current work contracts
    • Recordings or photographs of your work.
    • Resume
    • ID
    • Payslips/work contract/ABN if independently employed
    • Proof of abroad capabilities.
    • Transcripts or appraisals from related past capabilities.
    • Apprenticeship papers.
    • Client Feedback Forms
    • Hazard Assessment and Management structures
    • Work Document

    Instructing and Training Documents

  3. 3
    What are the Potential Job Opportunities?

    For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.

    • Retail assistant
    • Customer service assistant
  4. 4
    Packaging Rules

    13 units must be completed:

    • 8 core units
    • 5 elective units, consisting of:
    • 3 units from the list below
    • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

    The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

    Core units 


    Engage the customer


    Assist with customer difficulties


    Build customer relationships and loyalty


    Work effectively in a team


    Work effectively in a service environment


    Identify and respond to security risks


    Sell to the retail customer


    Contribute to workplace health and safety

    Elective units 

    Communication and Teamwork 


    Work with diverse people


    Promote team cohesion

    Customer Engagement 


    Provide online customer service



    Deliver food products

    Food and Beverage  


    Provide responsible service of alcohol

    Food Safety 


    Handle food safely in a retail environment


    Supervise a food safety program

    Health and Wellbeing  


    Maintain personal health and wellbeing



    Receive and handle retail stock


    Control stock

    Online and Social Media 


    Identify and review social media and online platforms for organisational use


    Maintain ethical and professional standards when using social media and online platforms


    Use social media and online tools

    Management and Leadership 


    Supervise and support frontline team members



    Profile the market


    Support marketing and promotional activities



    Produce visual merchandise displays


    Merchandise food products


    Coordinate visual merchandising activities

    Product Knowledge 


    Advise on food products and services


    Advise on health and nutritional products and services

    Retail Financials 


    Balance and secure point-of-sale terminal



    Style the customer

    Training and Development 


    Train others in frontline tasks



    Analyse and achieve sales targets


    Build sales of branded products

    Working in Industry 


    Organise and maintain the store environment


    Organise personal work requirements


    Develop personal productivity

    Qualification Mapping Information

    No equivalent qualification.

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