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Duration: If its RPL then 2-12 weeks
Other Mode: Online / Classroom / Workplace / Blended
Offered By: Affiliated Institutions
This qualification mirrors the role of people who have the essential obligation of engaging in the client, keeping up everyday store tasks, and conveying on hierarchical desires. They have sound knowledge of item and service contributions. These people have a scope of well-developed aptitudes where prudence and judgment are required. You can achieve this qualification with the help of Study In Pty Ltd for an excellent experience.
STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade
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The SIR30216 Certificate III in Retail is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.
This SIR30216 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry.
Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
The Certificate III in Retail gives the aptitudes and information required by people answerable for client commitment, everyday store operational upkeep, and meeting authoritative desires. The certified individual will have sound information on the organization's administration and item contributions and will have very much evolved abilities where judgment and prudence are required.
They work freely under limited supervision, and a few people at this level might be liable for the supervision of other colleagues. This capability opens up work openings in the scope of retail settings, including speedy help cafés, retail establishments, grocery stores, and claims to fame retailers. Explicit occupation jobs for qualified people incorporate shop partner, client care agent, bleeding-edge deals right hand, senior deals aide, retail boss, or group pioneer.
You should give a scope of proof to help your assessor to settle on a choice about your ability. The kinds of proof you might be approached to give can include:
Instructing and Training Documents
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
13 units must be completed:
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units | ||
SIRXCEG001 | Engage the customer | |
SIRXCEG002 | Assist with customer difficulties | |
SIRXCEG003 | Build customer relationships and loyalty | |
SIRXCOM002 | Work effectively in a team | |
SIRXIND001 | Work effectively in a service environment | |
SIRXRSK001 | Identify and respond to security risks | |
SIRXSLS001 | Sell to the retail customer | |
SIRXWHS002 | Contribute to workplace health and safety | |
Elective units | ||
Communication and Teamwork | ||
CHCDIV001 | Work with diverse people | |
SIRXCOM003 | Promote team cohesion | |
Customer Engagement | ||
SIRXCEG006 | Provide online customer service | |
Delivery | ||
SIRXDLV001 | Deliver food products | |
Food and Beverage | ||
SITHFAB002 | Provide responsible service of alcohol | |
Food Safety | ||
SIRRFSA001 | Handle food safely in a retail environment | |
SIRRFSA002 | Supervise a food safety program | |
Health and Wellbeing | ||
SIRXHWB001 | Maintain personal health and wellbeing | |
Inventory | ||
SIRRINV001 | Receive and handle retail stock | |
SIRRINV002 | Control stock | |
Online and Social Media | ||
SIRXOSM001 | Identify and review social media and online platforms for organisational use | |
SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms | |
SIRXOSM003 | Use social media and online tools | |
Management and Leadership | ||
SIRXMGT001 | Supervise and support frontline team members | |
Marketing | ||
BSBMKG401 | Profile the market | |
SIRXMKT001 | Support marketing and promotional activities | |
Merchandising | ||
SIRRMER001 | Produce visual merchandise displays | |
SIRRMER002 | Merchandise food products | |
SIRRMER003 | Coordinate visual merchandising activities | |
Product Knowledge | ||
SIRXPDK002 | Advise on food products and services | |
SIRXPDK003 | Advise on health and nutritional products and services | |
Retail Financials | ||
SIRRRTF001 | Balance and secure point-of-sale terminal | |
Styling | ||
SIRRSTY001 | Style the customer | |
Training and Development | ||
SIRXTAD001 | Train others in frontline tasks | |
Wholesale | ||
SIRWSLS002 | Analyse and achieve sales targets | |
SIRWSLS003 | Build sales of branded products | |
Working in Industry | ||
SIRXIND002 | Organise and maintain the store environment | |
SIRXIND003 | Organise personal work requirements | |
SIRXIND005 | Develop personal productivity |
No equivalent qualification.
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