Certificate II in Cleaning (Release 1)



Certificate II

The CPP20617 Certificate II in Cleaning trains individuals to perform routine and non-routine cleaning tasks in residential, commercial, and specialist environments. Students learn to follow job plans, communicate with customers, and provide quality cleaning services.

Get in touch with us

Interested in this qualification?

Get in touch with us

Interested in this qualification?

Check Your Eligibility

Check your eligibility with us today & enquire about the Qualifications that matches with your industry

Qualification Overview

Qualification Code:


Qualification Name:

Certificate II in Cleaning (Release 1)


Classroom – Study | Online | RPL | Credit Transfer

Offered By

The CPP20617 Certificate II in Cleaning demonstrates the role of cleansers liable for work a variety of routine and non-routine tasks by job plans, liaising with consumers and in many cases members of the public, and working in an array of basic residential and commercial setting in addition to specialist cleaning environments.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why study the CPP20617 Certificate II in Cleaning?

By completing this program, you will acquire the necessary skills that can be immediately applied and embrace a diverse and adaptable mindset. Developed by industry specialists and endorsed by sector bodies, the CPP20617 program guarantees that you will possess the practical knowledge required to excel in cleaning roles within modest, medium, or large organizations across the industry. In today’s competitive job market, experience alone is no longer sufficient. Employers are actively seeking evidence of professional proficiency through current formal qualifications. Enrolling in the CPP20617 Certificate II in Cleaning is your gateway to a successful career in the cleaning industry. This program equips you with the skills to ‘hit the ground running’ and make an immediate impact.
The CPP20617 will introduce you to the abilities and knowledge necessary to succeed in the competitive cleaning industry. You’ll learn to deal with job priorities, use and maintain cleaning substances and equipment safely by task type, as well as deliver effective customer care.
You should give a scope of proof to help your assessor to settle on a choice about your ability. The sorts of proof you might be approached to give can include:
  • ID
  • Resume
  • Transcripts or appraisals from related past capabilities.
  • Apprenticeship papers.
  • Programs
  • Cleaning plans
  • Readiness sheets
  • Kitchen station task list
  • Payslips/work contract/ABN if independently employed
  • Letter of Employment
  • Current business contracts
  • Letters of reference.
  • Recordings or photographs of your work.
  • Proof of abroad capabilities.
  • Plans and menus
  • OHS/WHS arrangements and methods
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Carpet Cleaner
  • Commercial Cleaner
  • Industrial Cleaner
  • Domestic Cleaner

To achieve this qualification, competency must be demonstrated in:

• 11 units of competency:

• 3 core units 

• 8 elective units.

The elective units are to be chosen as follows:

• a minimum of 6 units from the elective units listed below

• up to 2 units in CPP or another Training Package or accredited course, provided the integrity of the AQF alignment is ensured, and they contribute to a valid, industry-supported vocational outcome.

Core Units


Plan basic cleaning activities


Maintain storage area and cleaning equipment


Participate in workplace safety arrangements

Electives Units


Clean carpeted floors


Perform basic stain removal from carpets


Clean hard floor surfaces


Maintain glass surfaces


Maintain ceiling surfaces and fittings


Clean and arrange furniture and fittings


Clean wet surfaces


Sort, remove and recycle waste material


Maintain external surfaces


Clean surfaces using microfibre equipment


Clean rooms for guests and residents


Provide basic client services


Provide first aid

Other Programs


105+ reviews

Jhoniel Viloria
Jhoniel Viloria
One of the best agency when you want to study in Australia. Kirat and Mhaii helped a lot in our application.
Jomarie Marzan
Jomarie Marzan
Highly recommended! They are very kind and approachable whenever you have concerns about everything.
Jose Jovet Marzan
Jose Jovet Marzan
People here were kindly, very supportive, and efficiently processing requirements.
Randeep Singh
Randeep Singh
Great Knowledge, Great Staff, Very Good Experience
Ifeanyi Samuel
Ifeanyi Samuel
A friend recommended StudyIn for me and I got in contact with them. Good customer service and they always help you to achieve success. They are the best amongst others. I recommend them 100% . 5 Star
kapil Bagri
kapil Bagri
study IN pty ltd is one of the best best platform in melbourne to get recognised your qualification i will definite recommend these people and their service
Muna Baniya
Muna Baniya
Friendly and helpful staff. I would like to recommend everyone for RPL
Prakash Sathvara
Prakash Sathvara
Excellent place for complete your study and all of courses👍🏻
dennis mndambi
dennis mndambi
Great customer service experience.
Obi Okafor
Obi Okafor
It is a nice centre for studies with good customer care service and friendly staffs. They will give you the best advise and guide you to succeed in your career. Mahbub is a great person with outstanding customer care quality. He assisted me in making the best decision and directed me through the right pathway for my profession.


Check Your Eligibility Now

Qualifications Skills Review