Check your eligibility with us today & enquire about the Qualifications that matches with your industry
19 units must be completed:
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
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Core units |
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SITTIND001 |
Source and use information on the tourism and travel industry |
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SITXCCS007 |
Enhance customer service experiences |
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SITXCOM002 |
Show social and cultural sensitivity |
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SITXCOM005 |
Manage conflict |
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SITXFIN002 |
Interpret financial information |
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SITXHRM001 |
Coach others in job skills |
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SITXWHS003 |
Implement and monitor work health and safety practices |
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Elective units |
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Group A |
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Tourism and Travel Coordination |
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SITXCCS002 |
Provide visitor information |
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SITTTOP003 |
Allocate tour or activity resources |
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SITTTSL002 |
Access and interpret product information |
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SITTTSL003 |
Provide advice on international destinations |
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SITTTSL004 |
Provide advice on Australian destinations |
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SITTTSL005 |
Sell tourism products and services |
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SITTTSL006 |
Prepare quotations |
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SITTTSL007 |
Process reservations |
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SITTTSL008 |
Book supplier products and services |
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SITTTSL009 |
Process travel-related documentation |
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SITTTSL010 |
Use a computerised reservations or operations system |
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SITTTSL011 |
Source airfares for domestic flights |
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SITTTSL012 |
Construct normal international airfares |
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SITTTSL013 |
Construct promotional international airfares |
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SITTTSL014 |
Construct advanced international airfares |
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SITTTSL015 |
Administer billing and settlement plans |
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SITTTSL016 |
Provide specialist advice on cruises |
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SITTTSL017 |
Maintain product inventories |
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Tourism Delivery |
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SITTGDE004 |
Lead tour groups |
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SITTGDE005 |
Prepare and present tour commentaries or activities |
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SITTGDE006 |
Develop and maintain the general and regional knowledge required by guides |
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SITTGDE007 |
Research and share information on Australian Indigenous cultures |
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SITTGDE008 |
Prepare specialised interpretive content on flora, fauna and landscape |
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SITTGDE009 |
Prepare specialised interpretive content on marine environments |
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SITTGDE010 |
Prepare specialised interpretive content on cultural and heritage environments |
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SITTGDE011 |
Coordinate and operate tours |
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SITTTOP001 |
Load touring equipment and supplies |
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SITTTOP002 |
Provide outdoor catering |
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SITTTOP004 |
Set up and operate a camp site |
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SITTTOP005 |
Operate tours in a remote area |
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TLIC1051 |
Operate commercial vehicle |
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TLIC2025 |
Operate four wheel drive vehicle |
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TLIC3042 |
Operate coach/bus |
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Group B |
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Communication and Teamwork |
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BSBCMM401 |
Make a presentation |
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BSBWRT401 |
Write complex documents |
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SITXCOM004 |
Address protocol requirements |
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Computer Operations and ICT Management |
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BSBITU301 |
Create and use databases |
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BSBITU302 |
Create electronic presentations |
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BSBITU306 |
Design and produce business documents |
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BSBITU402 |
Develop and use complex spreadsheets |
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Crisis Management |
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SITXCRI001 |
Respond to a customer in crisis |
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E-Business |
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SITXEBS001 |
Use social media in a business |
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SITXEBS003 |
Build and launch a small business website |
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Environmental Sustainability |
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BSBSUS401 |
Implement and monitor environmentally sustainable work practices |
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Finance |
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BSBFIA401 |
Prepare financial reports |
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SITXFIN001 |
Process financial transactions |
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SITXFIN003 |
Manage finances within a budget |
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First Aid |
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HLTAID003 |
Provide first aid |
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HLTAID005 |
Provide first aid in remote situations |
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Food Safety |
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SITXFSA001 |
Use hygienic practices for food safety |
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Languages other than English |
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SITXLAN003 |
Conduct oral communication in a language other than English |
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SITXLAN004 |
Conduct complex oral communication in a language other than English |
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SITXLAN005 |
Read and write information in a language other than English |
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Marketing and Public Relations |
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BSBMKG401 |
Profile the market |
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BSBMKG412 |
Conduct e-marketing communications |
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BSBREL401 |
Establish networks |
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SITXMPR001 |
Coordinate production of brochures and marketing materials |
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SITXMPR002 |
Create a promotional display or stand |
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SITXMPR003 |
Plan and implement sales activities |
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SITXMPR004 |
Coordinate marketing activities |
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SITXMPR005 |
Participate in cooperative online marketing initiatives |
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Planning and Product Development |
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SITTPPD001 |
Package tourism products |
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SITTPPD002 |
Develop interpretive activities |
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SITTPPD003 |
Coordinate and operate sustainable tourism activities |
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SITTPPD004 |
Develop in-house recreational activities |
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Supervision |
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SITXHRM002 |
Roster staff |
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SITXHRM003 |
Lead and manage people |
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SITXMGT001 |
Monitor work operations |
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Work Health and Safety |
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SITXWHS002 |
Identify hazards, assess and control safety risks |
No equivalent qualification.
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