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Certificate II in Retail Services (Release 2)

SIR20216

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Certificate II

This qualification is suitable for frontline retail team members who perform routine tasks under direct supervision. It provides a basic understanding of retail operations. You can achieve this certification in the retail industry with Study In for a great learning-based experience.

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Qualification Overview

Qualification Code:

SIR20216

Qualification Name:

Certificate II in Retail Services (Release 2)

AVAILABLE OPTIONS TO COMPLETE THIS COURSE?

Classroom – Study | Online | RPL | Credit Transfer

Offered By

This qualification mirrors the role of frontline retail team members who utilize a characterized and restricted scope of operational abilities to embrace work environment exercises. They are associated with predominantly routine and repetitive tasks and work under the direct management of others. You can achieve this qualification with the help of Study In Pty Ltd for an excellent experience.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why Study the SIR20216 Certificate II in Retail Services?

The SIR20216 Certificate II in Retail Services is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely. This SIR20216 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry. Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
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The CPC20112 Certificate II in Construction reflects the knowledge of an individual working in the automotive service, repair, and retail industry. The individual will be responsible for performing a variety of servicing tasks.
You will need to provide a range of evidence to assist your assessor to make a decision about your competence. The types of evidence you may be asked to provide can include
  • ID
  • Resume
  • Payslips/work contract/ABN if self-employed
  • Letter of Employment
  • Current employment contracts
  • Letters of reference
  • Videos or photos of your work.
  • Evidence of overseas qualifications.
  • Transcripts or assessments from related previous qualifications.
  • Apprenticeship papers.
  • Safe work method statements
  • Job safety analysis
  • Job cards
  • Maintenance reports and service sheets
  • Quotes/invoices and stock orders
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Retail assistant
  • Customer service assistant

12 units must be completed:

  • 7 core units
  • 5 elective units, consisting of:
  • 3 units from the list below
  • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

SIRXCEG001

Engage the customer

SIRXCOM001

Communicate in the workplace to support team and customer outcomes

SIRXIND001

Work effectively in a service environment

SIRXIND003

Organise personal work requirements

SIRXPDK001

Advise on products and services

SIRXRSK001

Identify and respond to security risks

SIRXWHS002

Contribute to workplace health and safety

Elective units

Food Safety

SIRRFSA001

Handle food safely in a retail environment

Inventory

SIRRINV001

Receive and handle retail stock

Merchandising

SIRRMER001

Produce visual merchandise displays

SIRRMER002

Merchandise food products

Online and Social Media

SIRXOSM001

Identify and review social media and online platforms for organisational use

Product Knowledge 

SIRXPDK002

Advise on food products and services

Sales 

SIRXSLS002

Follow point-of-sale procedures

Technology

BSBWOR204

Use business technology

Working in Industry

FSKLRG09

Use strategies to respond to routine workplace problems

SIRXIND002

Organise and maintain the store environment

SIRXIND004

Plan a career in the retail industry

Qualification Mapping Information

No equivalent qualification.

Certificate II in Retail Services SIR20216 Online qualification in Tasmania, Australia - Study in Pty Ltd Retail Online Training Courses RPL Qualification course Certificate in Tasmania

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