• Résumé
• ID
• Performance Review
• WHS/OHS Policies and procedures
• Internet/Technology Use Policy
• Letter of Employment
• Current employment contracts
• Letters of reference
• Videos or photos of your work.
• Evidence of overseas qualifications.
• Transcripts or assessments from related previous qualifications.
• Apprenticeship papers
• Payslips/work contract/ ABN if self-employed
• Complaints and Appeals handling forms and procedures
• Screenshots of Information Systems
• Operational Plans

• New Small Business Owner/Operator
• New Small Business Retail Operator
• Small Business Franchise Manager
• Small Business Manager

Total number of units = 10

4 core units  plus

6 elective units,  of which:

• 4 elective units must be selected from the elective units listed below
• the remaining 2 elective units may be selected from any currently endorsed Training Package or accredited course at Certificate IV level
• if not listed below, 1 elective unit may be selected from a Certificate III or Diploma qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Unit

BSBSMB404 Undertake small business planning

BSBSMB415 Refine and strengthen a small business

BSBSMB421 Manage small business finances

BSBSMB423 Create a digital technology plan for small business

Elective Units

BSBCRT501 Originate and develop concepts

BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402 Address customer needs

BSBEBU401 Review and maintain a website

BSBFIA412 Report on financial activity

BSBFRA401 Manage compliance with franchisee obligations and legislative requirements

BSBINN301 Promote innovation in a team environment

BSBINT303 Organise the importing and exporting of goods

BSBIPR405 Protect and use intangible assets in small business

BSBITU422 Use digital technologies to collaborate in the workplace

BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

BSBLDR404 Lead a diverse workforce

BSBLED401 Develop teams and individuals

BSBMGT404 Lead and facilitate off-site staff

BSBMKG413 Promote products and services

BSBPMG522 Undertake project work

BSBREL401 Establish networks

BSBREL402 Build client relationships and business networks

BSBRES411 Analyse and present research information

BSBSMB401 Establish and comply with legal and risk requirements of small business

BSBSMB402 Plan small business finances

BSBSMB403 Market the small business

BSBSMB407 Manage a small team

BSBSMB408 Manage personal, family, cultural and business obligations

BSBSMB409 Build and maintain relationships with small business stakeholders

BSBSMB410 Review and implement energy efficiency in business operations

BSBSMB411 Manage specialist external advisory services

BSBSMB417 Recruit staff

BSBSMB418 Manage compliance for small business

BSBSMB420 Evaluate and develop small business operations

BSBSMB422 Plan small business growth

BSBSUS401 Implement and monitor environmentally sustainable work practices

BSBWOR424 Develop a time management plan

FNSACC416 Set up and operate a computerised accounting system

PSPGEN028 Provide a quotation