Certificate III in Automotive Sales (Release 1)



Certificate III

The AUR31116 certificate reflects the role of individuals who service, diagnose, and repair vehicle automotive systems and parts in the auto mechanical service and repair sector, specifically for heavy commercial vehicles.

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Qualification Overview

Qualification Code:


Qualification Name:

Certificate III in Automotive Sales (Release 1)


Classroom – Study | Online | RPL | Credit Transfer

Offered By

The Certificate III in Automotive Sales trains new employees or recognises and develops present workers who are performing general sales as well as marketing functions in auto retail store, services or restoration company.

How STUDYIN can help You?

STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade Book an online appointment to discuss further.

Why Study the AUR31120 – Certificate III in Heavy Commercial Vehicle Mechanical Technology (Release 2)?

TheAUR31120 – Certificate III in Heavy Commercial Vehicle Mechanical Technology (Release 2) is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely. This AUR31120 – Certificate III in Heavy Commercial Vehicle Mechanical Technology (Release 2) has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium or big organisations across the industry. Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.
This qualification includes the skill sets and knowledge expected to services, detect and maintenance electric systems and elements in automobiles within the car electrical service and restoration sector.
You should give a scope of proof to help your assessor to settle on a choice about your ability. The sorts of proof you might be approached to give can include:
  • ID
  • Resume
  • Job Cards
  • Quotes/Invoice and stock orders
  • Letter of Employment
  • Current employment contracts
  • Letters of reference from licensed tradesmen you have worked with
  • Maintenance Reports/Service sheets
  • Job Safety Analysis’
  • Videos or photos of your work
  • Evidence of overseas qualifications
  • Testing and diagnostic sheets
  • Payslips/work contract/ABN if self-employed
  • Apprenticeship papers.
  • Safe Work Method Statements
Transcripts or assessments from related previous qualifications.
For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.
  • Farm Machinery Salesperson
  • Office Administrator – Vehicle Service Centre
  • Parts Interpreter
  • Vehicle Salesperson (Cars)

Total number of units = 20

8 core units , plus

12 elective units , of which:

  • 6  units must be from one of the Specialist Elective Groups A or B below
  • of the remaining units required to make up the elective unit total:
  • up to 6  may be from the Specialist Elective Groups and/or the general elective units listed below
  • up to 4  may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course.

Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.

Core Units

AURACA101 Respond to customer needs and enquiries in an automotive workplace

AURAEA002 Follow environmental and sustainability best practice in an automotive workplace

AURAFA104 Resolve routine problems in an automotive workplace

AURASA102 Follow safe working practices in an automotive workplace

AURSAA001 Process customer complaints in an automotive workplace

AURSCA105 Sell automotive products and services

AURSCA106 Promote automotive products and services

AURSLA001 Comply with legal requirements when selling automotive products and services

Specialist Elective Units

Group A: Parts Interpreting

AURETR125 Test, charge and replace batteries and jump-start vehicles

AURSBA001 Carry out warehousing procedures in an automotive workplace

AURSBA102 Identify and match uncommon automotive parts

AURSCA101 Select and supply automotive parts and products

BSBPRO401 Develop product knowledge

BSBTEC201 Use business software applications

SIRRINV002 Control stock

TLIA2012 Pick and process orders

Group B: Vehicle, Farm Machinery and Motorcycles Sales

AURSCA007 Determine used motor vehicle stock requirements

AURSCA008 Wholesale used motor vehicle stock

AURSCA102 Present automotive products and services for sale

AURSCA103 Apply sales procedures in an automotive workplace

AURSCA109 Provide vehicle technology information

BSBSLS407 Identify and plan sales prospects

BSBSLS408 Present, secure and support sales solutions

General Elective Units

AURACA103 Build customer relations in an automotive workplace

AURAFA001 Use numbers in an automotive workplace

AURAFA002 Read and respond to automotive workplace information

AURAFA103 Communicate effectively in an automotive workplace

AURAMA003 Conduct information sessions in an automotive workplace

AURAMA004 Maintain business image in an automotive workplace

AURAMA102 Communicate business information in an automotive workplace

AURAQA001 Contribute to quality work outcomes in an automotive workplace

AURSCA007 Determine used motor vehicle stock requirements

AURSCA008 Wholesale used motor vehicle stock

AURSCA010 Appraise and purchase used motor vehicles for sale

AURSCA101 Select and supply automotive parts and products

AURSCA102 Present automotive products and services for sale

AURSCA104 Carry out cash and non-cash payment operations

AURSCA111 Conduct online transactions in an automotive workplace

AURSCP101 Provide information to customers on automotive refinishing products

BSBFIN401 Report on financial activity

BSBWHS332X Apply infection prevention and control procedures to own work activities

SIRRINV001 Receive and handle retail stock

SIRRMER003 Coordinate visual merchandising activities

SIRRRTF001 Balance and secure point-of-sale terminal

SIRXSLS002 Follow point-of-sale procedures

TAEDEL301 Provide work skill instruction

TLIA2012 Pick and process orders

TLIA2020 Replenish stock

AUR31020 - Certificate III in Automotive Sales (Release 1)

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