BSB20120 Certificate II in Workplace Skills in Australia - Study in Pty Ltd

BSB20120 Certificate II in Workplace Skills

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Qualification Name: Certificate II in Workplace Skills (Release 1)

Qualification Code: BSB20120

Other Mode: Classroom – Study | Online | RPL | Credit Transfer

Offered By: Affiliated Institutions

This qualification demonstrates the role of folks in a range of entry-level Business Professional services job roles. This certification also shows the role of individuals who have not even came into the workforce, and they are developing the desired skills when preparing for work.

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STUDY IN can help you to find the right institution based on your requirements. We can help you to prepare your application for Enrolment – Admission – Credit Transfer – RPL – Upskills/Upgrade

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Why Study BSB20120 Certificate II in Workplace Skills?

The BSB20120 Certificate II in Workplace Skills is focused on the real world and relevant contexts that make the student highly skilled and be ready by meeting industry benchmark. Going through the program will give the required skills you can use immediately and encourages you to think diversely.

This BSB20120 has become developed by industry specialists and endorsed by sector bodies and can be sure you have the practical knowledge to ‘hit the ground running’ in modest, medium, or big organizations across the industry. 

Experience alone is no longer efficient; potential employers are looking for evidence of professional proficiency via a current formal qualification.  

  1. 1
    Get your Skills Recognised

    This qualification is designed to help the individuals to perform a range of simple procedural, clerical, management, or operational tasks that require self-management and modern technology skills. They perform a range of mainly routine jobs utilizing constrained functional abilities and simple operating understanding in the outlined context. Individuals in these tasks generally work under direct supervision.

  2. 2
    What Evidence you Need ?

    You will need to provide a range of evidence to assist your assessor to make a decision about your competence. The types of evidence you may be asked to provide can include

    • Letters of reference
    • Apprenticeship papers
    • ID
    • Resume
    • Payslips/work contract/ABN if self-employed
    • Letter of Employment
    • Current employment contracts
    • Spreadsheets
    • Presentations and reports
    • Calendars and Schedules
    • Accounts Documentation
  3. 3
    What are the Potential Job Opportunities?

    For a student, it is crucial to know the occupation he/she will eligible once finish a qualification successfully. If you complete this qualification, you will able to work with this role.

    • Administration Assistant
    • Clerical Worker
    • Data Entry Operator
    • Information Desk Clerk
    • Office Junior
    • Receptionist
  4. 4
    Packaging Rules

    Total number of units = 10 

    5 core units  plus

    5 elective units,  of which:

    • 1 elective unit must be selected from Group A
    • 1 elective unit must be selected from Group B
    • for the remaining 3 elective units:
    • up to 3 units may be selected from Groups A, B and C
    • if not listed, up to 2 units may be selected from a Certificate I, Certificate II or Certificate III from this or any other currently endorsed Training Package qualification or accredited course.

    Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

    Core units 

    BSBCMM211 Apply communication skills

    BSBOPS201 Work effectively in business environments

    BSBPEF202 Plan and apply time management

    BSBSUS211 Participate in sustainable work practices

    BSBWHS211 Contribute to the health and safety of self and others

    Elective units 

    Group A – Self-Management 

    BSBCRT201 Develop and apply thinking and problem solving skills

    BSBPEF201 Support personal wellbeing in the workplace

    BSBPEF302 Develop self-awareness

    Group B - Technology 

    BSBDAT201 Collect and record data

    BSBFIN301 Process financial transactions

    BSBOPS306 Record stakeholder interactions

    BSBTEC101 Operate digital devices

    BSBTEC201 Use business software applications

    BSBTEC202 Use digital technologies to communicate in a work environment

    BSBTEC203 Research using the internet

    Group C – Working with Others 

    BSBOPS202 Engage with customers

    BSBOPS203 Deliver a service to customers

    BSBPEF101 Plan and prepare for work readiness

    BSBTWK201 Work effectively with others

    SIRXCEG002 Assist with customer difficulties

    SIRXPDK001 Advise on products and services

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